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Test Bank (Download Online) for Selling: Building Partnerships, 11th Edition, Stephen Castleberry, John Tanner, ISBN10: 1260682951, ISBN13: 9781260682953

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Test Bank for Selling: Building Partnerships 11th Edition Castleberry

Test Bank for Selling: Building Partnerships, 11th Edition, Stephen Castleberry, John Tanner, ISBN10: 1260682951, ISBN13: 9781260682953

Table of Contents

Chapter 1: Selling and Salespeople
Chapter 2: Ethical and Legal Issues in Selling
Chapter 3: Buying Behavior and the Buying Process
Chapter 4: Using Communication Principles to Build Relationships
Chapter 5: Adaptive Selling for Relationship Building
Chapter 6: Prospecting
Chapter 7: Planning the Sales Call
Chapter 8: Making the Sales Call
Chapter 9: Strengthening the Presentation
Chapter 10: Responding to Objections
Chapter 11: Obtaining Commitment
Chapter 12: Formal Negotiating
Chapter 13: Building Partnering Relationships
Chapter 14: Building Long-Term Partnerships
Chapter 15: Managing Your Time and Territory
Chapter 16: Managing within Your Company
Chapter 17: Managing Your Career