Test Bank for Management Fundamentals Concepts Applications and Skill Development 9th Edition Lussier
Test Bank for Management Fundamentals Concepts, Applications, and Skill Development 9th Edition By Robert N. Lussier, ISBN: 9781544384160, ISBN: 9781544384191
Table Of Content
Why Study Management?
What Is a Manager’s Responsibility?
What Does It Take to Be a Successful Manager?
Management Functions
Management Roles
Differences Among Managers
A Brief History of Management
Objectives of the Book
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
The Environment
Organizational Culture
Business Ethics
Unethical Behavior
Factors That Influence Behavior to Be Ethical or Unethical
Guides to Ethical Behavior
Managing Ethics
Social Responsibility and Sustainability
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
The Global Environment
Ethnocentrism Is Out and “Made in America” Is Blurred
Managing Foreign Trade
Workplace Diversity and Inclusion
Types of Diversity and Managing Diversity
Global Diversity
Managing Global Business
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Problem Solving and Decision Making: An Overview
Decision-Making Styles
The Decision-Making Model
Classify and Define the Problem or Opportunity
Set Objectives and Criteria
Generate Creative and Innovative Alternatives
Analyze Alternatives and Select the Most Feasible
Plan, Implement the Decision, and Control
Using the Decision-Making Model
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Strategic and Operational Planning
Developing the Mission and Analyzing the Environment
Setting Objectives
Corporate-Level Strategies
Business-Level Strategies
Operational-Level Planning
Time Management
Implementing and Controlling Strategies
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Innovation and Change
Managing Innovation
Managing Change
Organizational Development
Entrepreneurship
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Organizational Considerations and Principles
Authority
Organizational Design
Contemporary Organizational Design
Job Design
Setting Priorities
Multitasking
Delegating
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Group and Team Performance
The Group Performance Model
Group Structure
Group Process
Stages of Group Development and Management Styles
Developing Groups Into Teams
Managing Meetings
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
The Human Resources Management Process
The Legal Environment
Harassment, Sexual Harassment, and Workplace Romance
Human Resources Planning
Attracting Employees
Developing Employees
Retaining Employees
Separating Employees
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Appendix: Career Management and Networking
Appendix Summary
Review
Skill Builders
Organizational Behavior (OB)
Thoughts, Self-Confidence, and Self-Esteem
Personality
Perception
Attitudes
Shaping OB Foundations
Organizational Power and Politics
Negotiation
Conflict
Stress
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Motivation and Performance
Content Motivation Theories
Process Motivation Theories
Reinforcement Theory
Combining the Motivation Process and Motivation Theories
Motivating Employees With Rewards and Recognition
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Leadership and Trust
Leadership Trait Theory
Behavioral Leadership Theories
Situational Leadership Theories
Contemporary Leadership Theories
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Organizational Communication
Information Technology and Big Data
Types of Information Systems
Information Networks
The Interpersonal Communication Process and Mindfulness
Communication Barriers
Message Transmission Channels
Sending Messages
Receiving Messages
Responding to Messages
Dealing With Emotions and Emotional Intelligence
Criticism
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Organizational and Functional Area Control Systems
Establishing Control Systems
Control Frequency and Methods
Financial Controls: The Master Budgeting Process
Managing People
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders
Operations
Classifying Operations Systems
Designing Operations Systems
Managing Operations Systems and the Supply Chain
Productivity and the Balanced Scorecard
Trends and Issues in Management
Chapter Summary
Review
Cases
Skill Builders