Test Bank for Fundamentals of Human Resource Management 2nd Edition Lussier
Test Bank for Fundamentals of Human Resource Management Functions, Applications, and Skill Development 2nd Edition By Robert N. Lussier, John R. Hendon, ISBN: 9781544324494, ISBN: 9781544324487, ISBN: 9781544388786
Table Of Content
Why Study Human Resource Management (HRM)?
HRM Past and Present
Disciplines Within HRM
HRM Responsibilities
HRM Skills
Resources for HRM Careers
Practitioner’s Model for HRM
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 1.1 Fracturing the Labor Market: Employment in the Oil Services Industry
Skill Builders
An Introduction to Strategic Planning and the Environment
Strategy
Structure
Organizational Culture
An Introduction to Data Analytics and HR Technology
Human Resource Management Systems (HRMS)
Measurement Tools for Strategic HRM
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 2.1 Catalya Hats: Pulling a Rabbit Out of the Hat or Coming Up Empty Handed?
Skill Builders
The Legal Environment for HRM and a User’s Guide to Managing People
Major Employment Laws
Equal Employment Opportunity Commission (EEOC)
Sexual Harassment
Religious Discrimination
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 3.1 When Religion Is on the Agenda
Skill Builders
Workforce Planning and Workflow Analysis
Job Analysis
Job Design/Redesign
The Job Characteristics Model (JCM)
Designing Motivational Jobs
HR Forecasting
Forecasting Methods
Methods for Reconciling a Labor Surplus
Methods for Reconciling a Labor Shortage
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 4.1 Walmart’s Everyday Hiring Strategy: Fueling Future Consumer Demand With Passion and Talent
Skill Builders
The Recruiting Process
Organizational Recruiting Considerations
Internal or External Recruiting?
Challenges and Constraints in Recruiting
Evaluation of Recruiting Programs
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 5.1 Trying to Build When Nobody Wants to Work
Skill Builders
The Selection Process
Looking for “Fit”
Uniform Guidelines on Employee Selection Procedures
Applications and Preliminary Screening
Testing and Legal Issues
Selection Interviews
Background Checks
Selecting the Candidate and Offering the Job
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 6.1 A Kink in Links of London’s Selection Process
Skill Builders
The Need for Training and Development
The Training Process and Needs Assessment
Learning and Shaping Behavior
Design and Delivery of Training
Assessing Training
Talent Management and Development
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 7.1 Doing Crunches at Nestlé: Continuous Improvement of Human Assets
Skill Builders
Performance Management Systems
Why Do We Conduct Performance Appraisals?
What Do We Assess?
How Do We Use Appraisal Methods and Forms?
Who Should Assess Performance?
Performance Appraisal Problems
Debriefing the Appraisal
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 8.1 Not Spilling the Beans at Jelly Belly: Developing a More Accurate Performance Appraisal System
Skill Builders
Managing and Leading Your Workforce
Job Satisfaction
Commonly Accepted Employee Rights
Management Rights
Coaching, Counseling, and Discipline
Legal Issues in Labor Relations
Unions and Labor Rights
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 9.1 Willful Violation, or a Problem That Can Be Corrected?
Skill Builders
Compensation Management
Motivation and Compensation Planning
Compensation Strategy
Legal and Fairness Issues in Compensation
Job Evaluation
Developing a Pay System
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 10.1 Discounting Everything but Compensation at Costco
Skill Builders
The Strategic Value of Incentives and Benefits
Individual Incentives, or Variable Pay
Group Incentives
Executive Compensation
Statutory Benefits
Statutory Requirements When Providing Certain Voluntary Benefits
Voluntary Benefits
Flexible Benefit (Cafeteria) Plans
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 11.1 Best Buy or Best Scam? Trying to Get Commission Results on So-Called Non-Commission Pay
Skill Builders
Workplace Safety and OSHA
The Occupational Safety and Health Administration (OSHA)
Employee Health
Stress
Workplace Security
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 12.1 You Are Not Hurt? Good—You’re Fired!
Skill Builders
Ethical Organizations
Codes of Ethics
Corporate Social Responsibility (CSR)
Sustainability
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 13.1 CEO Compensation: Do They Deserve Rock Star Pay?
Skill Builders
Globalization of Business and Human Resource Management
Legal, Ethical, and Cultural Issues
Global Staffing
Developing and Managing Global Human Resources
Compensating Your Global Workforce
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 14.1 The Great Singapore Sale at Jurong Point: Finding and Retaining Bargain Employees
Skill Builders
